Point of Sale System - Just For Restaurants


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About Us


DINEPOS is an Idaho Limited Liability Company. I am the founder, Scott Hinschberger (right), and I also own The Cellar Restaurant in Idaho Falls, Idaho.  When I opened The Cellar in December of 2004, I decided that a POS system must be an integral part of my overall operating systems.  Two months of research and nearly $20,000.00 later, I had a new POS system.  Although rated as a better than average system for the price, it soon proved to be like most of the rest I had researched: it contained numerous highly-annoying glitches.  And, its Customer Loyalty and Reservations modules were quite lacking in both content and function.

John Rice (above left) is co-founder and one of my partners at DINEPOS LLC. He was at that time the General Manager of The Cellar.  After The Cellar opened, John’s frustrations grew as reservations were lost, staff were logged out of the system without warning, Clear and Store didn’t run on a regular basis, salaries were calculated incorrectly in Payroll, and POS-initiated computer crashes occurred at least monthly.  John was warned by the POS company that upgrades were available, but they might cause more problems than the original software, so don’t upgrade.

A year later, we both were working way too many hours and John was getting grey fast. I was pretty stressed-out (but not nearly as grey as John, and I don't color my hair). I didn't start The Cellar with this kind of stress in mind.  It was supposed to give me more life, not drain the life from me. And POS system issues were a significant part of the frustrations and extra hours.  So, I was more than ready to find a better POS solution.  After clearly identifying our requirements for that solution (i.e., comprehensive features, easy to use, inexpensive, and hosted over the internet), I began a search. It didn’t take long to realize that such a product was not easy to find.  Of the few companies that did claim to have internet-based capabilities, only one or two came close to meeting our requirements, and most companies didn’t want to discuss price until a commitment was made with their company.  It seemed a very vague and confusing way to do business, (in our opinion).  Thus, after significant research and technical investigation, and identifying a company that could technically accomplish what we were looking for, we decided to build a new POS system that would not only meet our needs, but also the needs of most small- to mid-sized restaurants, without the high cost of entry.

The result: DINEPOS.  It exists to give restaurant owners and managers more life, which means more time with family, more time for marketing and other higher-priority tasks than fixing problems caused by a glitch-enabled traditional POS system, and the ability to spend more time away from the restaurant and still maintain knowledge and control over operations via any computer connected to the internet. DINEPOS works more so the owner and manager can work less while increasing control and efficiencies.

While the idea for DINEPOS was born out of my frustrations with not being able to utilize my POS system to optimize guest experiences as well as operational efficiencies, there is more to it.  I talked with numerous other restaurant owners, and realized that many of them shared the same POS-related frustrations as we had, or they didn't even own a POS system because of the high cost of entry.  And, I am quite aware of the fact that the restaurant industry is far behind the times from a technology perspective; that a large number of restaurant owners don't know much about technology - that is not where they want to focus their efforts; and some owners are intimidated by computers, especially when they see the cost of entry.  Yet with very few exceptions, these owners also knew that theft was a significant issue in their restaurants, and that a POS system could essentially eliminate that issue.  Result: more frustrations.  So it became apparent that whatever we created would need to be very user friendly and easily accessible.

Today, after months of research and requirements definition, and another year-and-a-half of development, DINEPOS is alive and being used in several restaurants around the country with more being added every month.  All you have to do is 1) subscribe; 2) have a high-speed connection to the Internet; and 3) make sure you have the proper hardware in place.  You already know that the subscription cost is only $150 to $250 per month, depending on the number of workstations you need, with only a one-year commitment required at a time, and you might even be able to start with some of your existing hardware. If you need new hardware, we offer it at excellent prices so you can get started as inexpensively as possible.  We will help you through the entire process, which is very easy compared to the current way most POS systems are purchased and installed.  

Since DINEPOS is subscription-based, we are extremely committed to your long-term success. Indeed, our success is based solely on the ongoing success of our clients. Traditional POS companies charge $15,000 to $30,000 up front, and there is no risk to them if you don't succeed. We, on the other hand, stop getting paid if you don't succeed. So your success is our utmost priority, and we work very hard at making sure you have the knowledge, skills, and abilities to succeed both with your POS system and with the rest of your business. We want you to have every tool and advantage possible as you grow your business. Your success is our success!

Please look our system over and see if we can help give each other more life!

 

208.403.4779       info@dinepos.com