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DINEPOS™ Getting Started, Pricing and Cost Comparison

There are four primary activities in Getting Started with DINEPOS:
  • Subscribe - to DINEPOS
  • Hardware and Network - purchase the equipment you will need for your POS stations and the network to connect them
  • Data Input - Input your Menu, Restaurant, Employee, and other information into your database
  • Install and Train - put it all together in your restaurant

Below is a more detailed list of steps to take once you have decided to subscribe to DINEPOS, and we are happy to help you at every step of the way.  Then you are on your way to more control and less stressful days.  You’ll also enjoy better communication and accountability with staff, which means a smoother operating business.

Your cost for a DINEPOS subscription will be $150 per month if you have one or two workstations; $200 per month if you have three workstations; and $250.00 per month if you have four or more workstations, with a one-year simple contract.  That’s it! That’s all! No other fees!

 

  

On Site Server

Routers

Workstations

Printers

Cash Drawers

 

  

TYPICAL GETTING STARTED PROCESS:

  1. Subscribe to DINEPOS. This starts the process.

  2. Send us a sketch of your restaurant floor plan, including POS equipment locations, as close to scale as you can.

  3. Together we will clarify any questions we may have and discuss what level of support you will want for us to provide related to installation and training, and then we will calculate a tentative total cost for startup. 

  4. When you are happy with everything, you make the purchase decision and forward 50% of equipment, installation and support costs to us, and together we set the delivery and installation date.

  5. We put you in touch with your Credit Card Processing Provider so you can finalize that setup as well. (There are no startup costs related to Credit Card Processing - you just need to set up your account)

  6. You, or we, input your menu data into DINEPOS.  This is the most time-consuming activity in the process.  If you want to do it yourself, that is great; however, we are again available to support this effort at very reasonable pricing.

  7. Your equipment is delivered and installed, we provide any requested training and support, and you are ready to go.

DINEPOS GENERAL ESTIMATED PRICING:

DINEPOS's recommended equipment and approximate pricing are shown below.  Other brands of computers and monitors may be available; however, at this time DINEPOS only supports the Epson Printers listed below.  Exact pricing is based on market conditions at the time you purchase DinePOS. 

Please contact us with all your questions and we will be happy to respond. It’s that easy!

 

Item Picture Item Description Item Price
DINEPOS-OSS DINEPOS Subscription; On-Site Server (OSS) Mode:
One or Two Workstations
Three Workstations
Four or More Workstations		  
$150 / Month
$200 / Month
$250 / Month

On-Site Server:
Dell CPU with 2 GB of memory, which will be
your OSS Server, and can also be used as one of
your Workstations. Your OSS comes ready to operate.   		approx. $750
 

Workstations:
Each Workstation consists of: a 1-GB CPU; and a Touch Screen Monitor with Card Reader. 		approx.$1,250
Receipt Printers:
We use Epson Thermal Receipt Printers, with Ethernet connection to your internal network. 		approx. $450
 
Kitchen Printers:
We use Epson Kitchen Printers with Ethernet connection to your internal network. 		approx.$475
 
Cash Drawer, which integrates with DINEPOS, includes cable. For both OSS and IO mode approx.$200
 
On-Site Startup Support
  • System Setup
  • Training
  • On-site Menu Input
$300 / 9-hr day.

Travel costs are billed at actual costs plus 10%.


Pre-Startup Support
  • Menu Input
    Give us a copy of your menu, and we take it from there. This can save you dozens of hours
$500 average, depends on the size of your menu.

Startup Cost FAQ’s:
How hard is it to create and change menus and items myself? It is quite easy, and we can help with the process if you need. Within a few hours you will be an expert.
How easy is it to contact support in the evening or on weekends? We are available 24 hours a day, and while most of the time we will answer directly, we will always call you back within one hour.
What about support related to networking issues? Our experience is that well over 50% of your issues, after the first month or two of learning curve issues are resolved, will be network issues.  DINEPOS can help you identify and create a relationship with a good IT person or company, and they are the ones you will go to for Networking issues, although a quick call to us can validate it is a Network issue if you like.
Will my fees be raised after I first subscribe? No!  Even if the monthly subscription goes up for new subscribers at some point, your subscription will never increase.
Will my existing gift cards work with DP? It depends.  DINEPOS card readers can read several card formats, but if it will not read your previous card, you will have to input the card data manually and then switch to a card format that DINEPOS will read. We utilize a specific gift card maker, and we can provide that name to you when you subscribe.
Can I use my desk top computer for my office computer? Yes, it can be an integrated part of DINEPOS and let you access all other applications you desire. We do recommend that your On-Site Server be a dedicated machine just for DINEPOS.

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COST COMPARISON:  
The following information provides a comparison between one of the industry's larger traditional POS company's start-up costs in a restaurant with four Workstations, including support and upgrades, and their Enterprise System for internet-based reporting and near-real-time operational information, and DINEPOS.
Traditional POS System:  
Hardware Costs:  
4 proprietary POS terminals with all peripherals $12,500 min.
(Monitors, Printers, Cash Drawers, Routers, Card Swipes, Etc.)  
   
Software and Installation Costs:  
Licenses for Software on Four Terminals: $4,800
Menus and software configuration prior to installation $3,000
Installation and Training, including Travel $2,200
Total Upfront costs for on-location software $10,000
   
Internet and Support-Related Monthly Fees:  
Day-time telephone support $75 per month
Maintenance and Upgrades for Software (if you choose to) $40 per month
Data Backups (time and software/hardware) $25 per month
E-Card System for online tracking of gift cards $50 per month
Enterprise System for online reporting and ops information $150 per month
Total Monthly Costs In Addition to the Software $340 per month

Traditional System Total = $22,500 Start-Up, Plus Monthly Fees Of $340
DINEPOS:  
Hardware Costs:  
4 Internet-ready Computers, 1 having Windows XP and Office $9,000
(including all peripherals like above)  
   
Software and Installation Costs: None Needed
Uploading of all menus into DINEPOS if you want us to do it $500
Uploading of all menus into DINEPOS if you do it yourself $0
Installation and Training, including typical Travel (western USA) $2,000
Total Upfront Costs $2,500 maximum
   
Internet and Support-related Monthly Fees  
DINEPOS Subscription (depending on actual # of stations) $150-250/ month
Online Support – Extensive Help Program – 24 / 7 Included
Maintenance and Upgrades for Software Included
Creating Data Backups (time and software/hardware) Included
Gift Card Management Included
Online real-time reporting and ops management Included
Total Monthly Costs Above Software $150-250/ month
DINEPOS Total = $11,500 Start-Up And $150-250 Monthly Subscription
   
Summary:  
Traditional System: $22,500 and $340 per month
DINEPOS $11,500 and $150-$250 per month
   
Here is another way of looking at it.

FEATURES

 DINEPOS OTHERS
Menus, Items, Modifiers, Ordering, Changing Items, Splitting, Combining, Discounts, Comps, Paying, Basic Reporting
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Reservations, Wait Lists, Table Management, Menu Counts, Robust Reporting, Quick Service Mode, Employee & Identity Management, Multiple Product Categories And Revenue Centers
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Integrated Credit Card Processing At No Additional Fee, House Accounts, Gift Cards, Detailed Guest Information, Comprehensive & Secure Online Reporting Including Product And Enterprise Reporting, Timecards, Payroll Reporting, Easy-email Reports, And Leasing Options For Hardware And Startup
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Credit Cards Still Run If The Internet Goes Down With Easy Updates And Transfers When The Internet Is Back Up, Totally Web-Based So Normal Computers Are All That’s Needed 

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Free Regular Updates And 24/7 Support At No Additional Cost, Page-Specific On-line Help Functions, And Help With Bookkeeping Integration And General Restaurant Ops Issues

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Low Start-up Costs And Pay-as-you-go Subscription Versus Expensive Up-front Software/Hardware Purchase, All Features Included – No Add-on’s – Totally Transparent Pricing

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Be “In” Your Restaurant Now From Anywhere Via The Internet
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Contact Us Today At: 208-529-1937

 

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